Our Location

Find us in downtown Toronto, ready to help you with all your telecom needs.

Address

1140 Queen's Plate Dr, Etobicoke, ON M9W 6Z4, Canada

Hours

Mon-Fri 9am-5pm

J. Lee

★★★★★

Terms & Conditions

Last Updated: November 2025

Welcome to Biell Communicat. By using our website or contacting us for assistance, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us

Biell Communicat provides independent telecom consultancy and customer assistance services in Canada.

We help customers understand available telecom plans, packages, billing options, and service-related questions.

We are not a telecom provider.
We are not an agent, partner, or representative of any telecom company.

2. Acceptance of Terms

By accessing our website or requesting our services, you acknowledge and agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of our services.

3. Services We Provide

Our support services include:

• General guidance on telecom plans and packages

• Assistance with mobile, internet, and home service options

• Helping customers understand billing questions

• Support in communicating with telecom providers

• Basic troubleshooting assistance

We do not provide activation, installation, direct technical work, account approval, or internal telecom services.

All final decisions and agreements are between you and the telecom provider.

4. No Guarantees or Claims

To comply with Google Ads policies, we do not guarantee:

• Approval for any telecom plan

• Discounts or special offers

• Faster service

• Service availability

• Coverage quality or network performance

Any information is general guidance only.

5. Third-Party Telecom Providers

Telecom services are delivered solely by third-party companies.
We are not responsible for:

• Decisions or actions taken by telecom providers

• Any delays, interruptions, or technical issues

• Pricing, promotions, or plan changes

• Service quality or availability

Any agreement you enter with a telecom provider is independent of Biell Communicat.

6. Fees & Payments

Any fees charged by Biell Communicat (if applicable) will be clearly communicated before service.
We do not charge for telecom provider services.
Payments to Biell Communicat are final unless stated otherwise in our Refund Policy.

7. Limitation of Liability

Biell Communicat is not liable for:

• Financial loss or damages

• Service outages, delays, or network issues

• Incorrect information from third parties

• Actions taken based on our general guidance

• Loss of data or personal information due to telecom providers

Use of our services is entirely at your own discretion.

8. Accuracy of Information

We aim to provide accurate and current information; however:

• Telecom providers may update their plans

• Prices may change

• Availability may vary by location

We recommend verifying important details directly with the telecom provider.

9. User Responsibilities

You agree not to:

• Misuse our website

• Submit false or misleading information

• Attempt to disrupt or harm our website

• Copy, distribute, or misuse our content

We reserve the right to restrict access for violations.

10. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect and protect data.

11. Modifications

We may update these Terms & Conditions at any time.
Updates take effect immediately when posted on our website.

12. Contact Information

Biell Communicat
1140 Queen's Plate Dr, Etobicoke, ON M9W 6Z4, Canada
Phone: (888) 869-4528